How can we help?

To open a profile with Bold Prime, please complete the online registration form.

• Step 1: Visit the official registration page: https://fx.boldprimeglobal.com/auth/signup
• Step 2: Provide the required personal details accurately.
• Step 3: Submit the form to generate your client profile.

No. In strict accordance with our Terms and Conditions, each client is permitted to maintain only one profile account. Duplicate profiles under the same identification will not be approved.

If your country is not visible in the dropdown menu, it means Bold Prime does not currently offer services in your jurisdiction. Please reach out to our Customer Support team for any updates regarding regional availability.

To comply with regulatory standards, you must complete your profile by providing:

• Proof of Identity (POI): A valid National ID, Passport, or Driver’s License (must have at least 6 months of validity remaining).
• ID Photos: Clear, high-resolution photographs of both the front and back of your identification document.
• Selfie Verification: A clear photo of yourself holding your identification document next to your face.
• Client Particulars: Fill out the client particulars form thoroughly after uploading your documents.

No. Once your master profile is fully verified, you can open multiple live trading accounts directly from your dashboard without uploading your documentation again.

Your personal data is retained securely in compliance with global data protection laws and financial regulatory data retention mandates. Detailed information regarding data handling can be provided upon official request.

Documents are typically rejected if they fail to meet our compliance criteria. Please ensure:

• The images are clear, uncropped, and completely legible.
• Both the front and back of the ID are provided.
• The verification selfie clearly shows both your face and the details on your ID card.

The verification process follows two simple steps:

• Upload your valid Proof of Identity documents for approval.
• Once approved, complete the Client Particulars form on your dashboard.

No. Your profile's verification status remains intact permanently. If your older trading accounts were archived due to inactivity, you can simply open a new trading account without repeating the verification process.

Yes. Registration and trading services are strictly restricted to individuals aged 18 years and above.